Always Here For You

COVID-19

COVID-19 Information

FAS Foundation plays a crucial role in supporting people with complex needs in our community. We are closely monitoring the impact of COVID-19 (Coronavirus) to ensure the safety of all employees, families and ultimately, the people we support.

We’ve compiled a list of useful resources as well as outlined the steps we’re taking to ensure the health, safety and well-being of all people across all service streams at FAS Foundation in response to the impact of COVID-19.

You can visit the following links for more knowledge:

Our Covid-19 Holistic Approach

  • We are checking temperatures and wellness of all employees, customers and visitors to our facilities, and ensuring those who have symptoms stay home.
  • Our workforce is vaccinated and we will continue to follow Government advice.
  • We will encourage and support our customers to be vaccinated.
  • Practice good hygiene

 

  • Cooperate with contact-tracing procedures to stop the spread of the virus.
  • You’ll need to self-isolate, stay home and separate from others for at least 7 days.
  • Our employees are trained in the correct use of personal protective equipment, which will be provided when required.
  • Isolate and take precautions including wearing a high-quality mask to protect others from getting infected.
  • We work and collaborative with the Department of Health.

What we're doing

The safety and well-being of all employees and people we support is our highest priority. To ensure we’re prepared for the impact of COVID-19, FAS Foundation has implemented a wide range of preventative safety measures as well as regular communication with all key stakeholders on vital organisational and sector updates:

  • All accommodation services are equipped with a thermometer to check temperatures daily.
  • Professional COVID-19 cleaning services on standby if we identify a confirmed case.
  • Complimentary flu vaccinations available for all employees.
  • All employees have been issued an essential services travel letter so they can continue to provide clients with the services they need.
  • Enacted an even greater emphasis on hygiene, particularly in relation to washing hands and coughing/sneezing into a tissue or covering cough/sneezes with elbows.
  • Introduced an organisation-wide approach to minimising physical contact and social distancing.
  • Ensured our pandemic preparedness boxes are checked at each worksite, regularly audited and restocked.
  • Provided education and infection control training for all employees.
  • Introduced Safe WA QR codes and fixed hand sanitiser dispensers across all locations, encouraging everyone to ensure their personal hygiene is of the highest standard.

Useful resources

We’ve collated a range of useful resources on how to prevent the spread of COVID-19 as well as looking after your mental health and staying up-to-date with all the latest information on COVID-19.

As part of its commitment to supporting CoS (Commonwealth Continuity of Support) clients the Australian Government is ensuring that clients wanting support to grocery shop have priority access to home delivery services.

From Tuesday 14 April 2020 CoS clients can use an Aged Care identification number to purchase grocery items online or by phone, for delivery to your home from participating major supermarket chains, wherever they offer home delivery services (e.g. Coles, Woolworths and IGA).

To obtain your individual code CoS clients must contact My Aged Care on 1800 200 422 to register.

You will not be assessed for aged care services during this callThe Contact Centre will only collect some basic information to generate an Aged Care identification number, which can then be used to receive priority access to home delivery services

Contacting My Aged Care does not mean you are now part of the aged care system.  CoS clients will continue to be a CoS client and receive CoS services and supports.

To access priority home delivery services:

  • Call My Aged Care on 1800 200 422 (Freecall*).
  • Tell the operator you are a CoS client.
  • Answer some basic questions.
  • You will be given a Aged Care identification number which can be entered as a priority home delivery code.
  • Complete your shopping online or by phone for home delivery with the participating supermarket retailers listed above.
  • When prompted enter your Aged Care identification number as the priority home delivery code.
  • Submit your order.

The My Aged Care Contact Centre is open:

  • Monday to Friday: 8am – 8pm; Saturdays: 10am – 2pm and Closed on Sundays and national public holidays.